Frequently Asked Questions

• Why do PRODUCTS take an AVERAGE of 15 to 20 business days to be delivered after being shipped (3-7 business days)?

Boleiros Imports Store provides products of the highest quality.
Quality at a competitive price in the Brazilian market. However, after the order is approved, it is sent to the supplier to carry out its production. This timeframe is determined by your company, and it is your product that is produced.

• Do all orders include a tracking number?

Yes. We provide transparency, and that's why all products are shipped with...
Internationally valid tracking codes.

• When will I receive the tracking number after my purchase?

Our suppliers (the factories that manufacture the products) require 3 to 7 business days.
to send and provide the tracking number.

• Are all products shipped internationally?

Yes.

• Are all products official and original?

No. Our products are similar to the original, professional models.

• Do all products have a warranty?

Yes. All products have a warranty against manufacturing defects.

I was charged customs fees, what's the next step to get them cleared?

With the new import tax policy, your product may be taxed up to 60% of the total declared value. In this case, it is the customer's responsibility to pay the tax to release the goods.

What payment methods can I use to make my purchase?

On the website, you can see all the available payment methods before finalizing your order.

What is the shipping cost?

Shipping cost is free.

Where can I receive my order?

We ship worldwide.

Delivery made to the address provided at the time of purchase.