Exchanges and Returns

Refund and Return Policy

1. 30-Day Return Period We want you to be 100% satisfied with your cleats. You have 30 days after product collection to request a return, whether due to a defect or simply because you've changed your mind.

2. Product Conditions To be eligible for a return, the product must be in the same condition as received: unused, with tags and in the original packaging.

3. Return Process To initiate a return, contact us by email at [boleirosimportss@gmail.com]. If your return is accepted, we will send you instructions on how and where to send the package.

4. Shipping Costs for Returns

Defective or Incorrectly Shipped Products: If the cleats arrive damaged or if we send the wrong size/model, we will cover 100% of the return shipping costs.

Customer Choice (Return/Size Exchange): If you wish to return the product for personal reasons (it didn't fit or you no longer want it), the customer is responsible for paying the return shipping costs.

5. Refunds: After we receive and process your return, we will contact you. If you agree, the refund will be automatically processed to the original payment method within 10 business days.

If the product arrives with a manufacturing defect, you can exchange it. Contact us at the number below or by email.

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Exchanges and Returns